Service Maintenance & Management Software
A Flexible Tool that Digitally Captures, Monitors & Reports… Everything You Want to Track
Preventative Maintenance and Repair to ensure Performance & Safety
Service shops play a crucial role in performing preventative maintenance and repair to ensure the utmost performance and safety. The service shop manager is accountable for profits, losses and cost control. However, shop managers have the added responsibility of perfection; everything from customer satisfaction to mechanic & technician performance. At the end of the day, everyone relies on you to:
Speed up and perform no less than 100%
Maintain Safety Standards for the entire area including bays, tooling and more
Conduct a final safety & deliverable check prior to the goods or equipment being released
How can I ensure a high level of accuracy and completion especially when safety and service are paramount?
A Flexible CMMS Software
Scout is a multi-faceted cloud-based maintenance management software, CMMS that captures the numerous checklists or processes in your service department so you can easily track, monitor and report securely in the cloud. Scout ensures all mechanics and service technicians follow a consistent, proven process for servicing customers internally and externally.
Here’s What Service Technicians will Experience
A simple 1…2…
On your phone, tablet or any device, scan in the QR code on the piece of equipment
Answer the questions presented on the screen by tapping the answers. Add comments and/or pictures to show the client or for internal record keeping.
The Service Manager
The service manager can view real-time data gaining an overall account of efficiency, speed and accuracy. Drill down by repair, or maintenance inspection for a deeper and further analysis. The combination allows the service manager to gain insights and overcome key challenges such as:
Assessing the cost of repeat service & repair
Quality Control
Safety at all times including fast turnaround situations
Actionable data for improved decision making
Monitor Results with a Single Dashboard
The SIERA.AI Dashboard provides a CMMS with real-time information on any service or repair for an hour, day, week, month, year or any defined period of time. Our live reporting tool is always available through the cloud-based dashboard so you can check on the status of any service technician and job. Our Dashboard provides the insights you need for revenue growth and cost controls.